FAQ

Providing Quality Craftsmanship across Finney and Edwards Counties

  • What You Should Know

    • What areas do you service?

      General Pest Control provides pest control services in the following areas:

      • Kansas: Dodge City, Garden City, Liberal, Pratt, Ulysses
      • Oklahoma: Guymon
    • What types of pests do you treat?

      General Pest Control provides comprehensive pest management services for a variety of pests, including:

      • Ants
      • Termites 
      • Rats
      • Bed Bugs
      • Flea & Tick
      • Spiders
      • Cockroach
    • What are your treatment methods? Are eco-friendly or pet-safe options available?
      We use commercial-grade pest control methods, including sprays and baits.
    • How long will the treatment take?
      The duration depends on the pest issue and property size. A standard pest control visit usually takes 30 minutes to a few hours.
    • What is your pricing structure? Do you offer free estimates?
      We offer affordable and competitive pricing for all our pest control services. We also provide free estimates, so you can receive a customized quote based on your specific needs. Contact us today for a no-obligation consultation!
    • What is your guarantee or warranty?
      We stand by our work and are committed to delivering lasting results. If pests return after our treatment, we are happy to discuss follow-up solutions to ensure your home or business stays protected. Contact us for more details about our service guarantees.
    • What is your cancellation policy?
      We understand that schedules change. If you need to cancel or reschedule your appointment, please give us a call as soon as possible. We’ll do our best to accommodate your needs.
    • Do I need to be home for the treatment?
      For indoor treatments, we may need access to your home, so someone should be present. Outdoor treatments typically don’t require you to be home, but we recommend checking with us when scheduling your service.
    • What should I do to prepare my home before your arrival?

      To ensure an effective treatment, we recommend the following:

      • For indoor treatments: Clear clutter, move furniture away from walls, cover food, and secure pets.
      • For outdoor treatments: Mow the lawn, remove debris, and clear pet toys or water bowls.
    • What should I expect after the treatment?
      • You may notice an increase in pest activity before they die off.
      • Avoid cleaning treated areas immediately to let the treatment work effectively.
      • Some infestations may require follow-up treatments for complete eradication.
    • How often will I need pest control services?

      The frequency of service depends on the pest problem and environment:

      • Routine maintenance treatments help prevent infestations.
      • Some pests, like ants, roaches, and rodents, may require quarterly or biannual treatments.
      • Severe infestations may need multiple visits for complete elimination.
    • What are your payment options?
      We accept cash, credit/debit cards, and online payments for your convenience. If you have any questions about payment methods, feel free to ask when booking your service.
    • Are you licensed and insured?
      Yes! We are fully licensed and insured, so you can have peace of mind knowing that your home or business is in the hands of trained professionals.
    • Do you offer any preventative pest control services?
      Yes! We offer preventative pest control services for both residential and commercial properties to keep pests from becoming a problem in the first place.
    • What if I see pests after the treatment?
      It’s common to see some pests immediately after treatment as they react to the products. If the problem persists, let us know—we offer follow-up treatments to ensure pests are completely eliminated.
    • Are there any special considerations for treating pests in my specific type of home or building (e.g., apartment, historical hom
      Yes! We provide pest control for all types of buildings, including residential homes, apartments, commercial spaces, and historic properties. If your property has unique needs, we’ll tailor our treatment plan accordingly.
    • What safety precautions do you take during treatments?

      Your safety is our top priority. We:

      • Use professional-grade pest control products safely and effectively.
      • Ensure indoor and outdoor treatments are handled by experienced exterminators.
      • Recommend keeping pets and children away from treated areas for a specified period.
    • How do you handle emergencies or urgent pest problems?
      We understand that some pest problems can’t wait. If you have an urgent infestation, contact us right away, and we’ll do our best to provide fast, effective service.
    • Will I be required to sign a contract, or can I schedule services on a one-time basis?
      We offer both one-time treatments and scheduled pest control plans. Whether you need a single service or ongoing protection, we’ll work with you to find the best solution.
    • How do you determine the most effective treatment plan for my specific pest issue?

      Our process includes:

      1. Conducting a thorough inspection to identify the pest problem.
      2. Using targeted, professional-grade treatments tailored to your specific issue.
      3. Implementing preventative measures to stop future infestations.
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